These are just a few of our clients that have been more than satisfied with our services in the past and wanted to share their thoughts.
Jose De La Cruz IT Admin, Combs Enterprises http://combsenterprises.com
Carlos, with Computer Troubleshooters, is professional, patient and reliable. We are based out of New York and Los Angeles but we have a small home office in the area that belongs to one of our Executives. We have tried other local IT services but we were never able to fully rely on them or they didn’t meet some of our requirements. We wanted a reliable, knowledgeable, trust worthy, person that we can count on to get the job done. Because they would be dealing with our Executive, we also needed someone that carried themselves in a professional manner. Carlos is just that. He is like an extension of our in-house IT team. Any issue we cannot resolve remotely goes to Carlos. We are grateful to have found him. I recommend his services to anyone looking for help with their technology needs.
Lynn McKnight Frederick, MD
Computer Troubleshooters deserves a 10! Because Carlos always takes care of my problems.
Ricky did an excellent job of connecting my new computer. He was efficient and explained all the new features. Thank you for your help in providing good technical assistance.
Tina Martin Childcare Management Services, Harpers Ferry, WV
Carlos is the BEST! Regardless how busy he may be, he will always find time to help me resolve any computer issues.
Total and complete confidence in Computer Troubleshooters. Carlos Soto quickly responds to my text message questions. No question of mine is a "dumb question", which alleviates my technophobic anxiety. Carlos is an excellent listener and his priority is my comfort level with computer technology. Excellent consultation about my computer needs. I feel totally at ease with Carlos as my Computer Troubleshooters professional.
I always get the best of service and with a smile too. The help I received was best. I appreciate the concern and help always. Thank you.
I get prompt and professional service and the results are always amazing.
Loved working with Carlos and my problems were resolved.
Carlos has taken professional care of our computer and system back-up. I trust Carlos and the services he provides. Thank you
Computer Troubleshooters is on time, efficient and very knowledgeable. HONEST!
The weather was bad and Carlos still managed to make it to our home. He was friendly, knowledgeable and honest. Carlos gave us a sense of security that is hard to experience with people today. My husband and I are super pleased with his service.
Lauren Brenneman State Farm Insurance http://www.myagentlauren.com
Carlos is amazing at what he does! He has helped me with my complex business systems as well as my home WiFi system. I didn't even know what I didn't know until I talked to him. I highly recommend his service!
I have complete faith in my technician. He has always advised and offered other ways for me to accomplish what needs to be done. Answers emails and solves what to me are problems with efficiency. I certainly don't want to lose him. As always, a satisfied customer. We just upgraded my computer and Carlos was very effective and efficient in transferring all of my favorite bookmarks and helping reload programs. I totally rely on Carlos for my computer needs. He has always been there to answer any questions that I may have. So glad that I found him. True techs are hard to come by.
Craig Brown RE/MAX REALTY CENTRE http://www.searchformarylandrealestate.com/
Excellent customer service…. Carlos Soto offers excellent customer service, guidance, and advice through the most difficult of computer issues. He was prompt in responding and helped me every step of the way when my computer crashed. I highly recommend Carlos and Computer Troubleshooters.
Referral Worthy… I can’t thank you enough for your fine work on my computer. It’s running smoothly and seems to be faster. You have won over my business & I will try to send folks your way. Patty enjoyed meeting you and I had fun listening to her relay the technical info back to me. She did a good job. God Bless you & the family.
Home and Business… I will clearly call again and recommend their service to my neighbors and business associates.
Honesty and Efficiency… I’m a small company owner and after meeting Jason Radtke, Owner of Geeks On Call, I immediately switched IT services and learned very quickly about Jason’s company’s reliability, honesty and efficiency. In fact, we really value the personal service we’ve received every time we utilized Geeks On Call services. I highly recommend Geeks On Call services to anyone individual, small, medium or large company who is in need of IT services. They are a great team to rely on!!!!!
Prompt and Knowledgeable… I want to thank you for your outstanding service on my computer. You are not only a prompt respondent, but you are very knowledgeable on all computer problems. You are very personable, dependable and quick to diagnose problems. Thank you for your good work.
Professional Service… The service I received from the Myrtle Beach franchise was exceptional. My home office computer crashed with a virus and I had to complete a payroll for my business. They scheduled a technician for that same day. He fixed the problem, and my computer was up and running, with enhanced speed, within an hour. Mike is an excellent asset to your team.
Customer Service… I wanted to let you know what an outstanding job Walter did this afternoon on helping me restore my computer internet and also teaching me more about the usage and safety of my computer. He installed Trend Micro Internet Security as well. I feel confident in the fact that my computer is safe and now I have a better handle on what my daughter, who is seventeen, will be allowed to get on and what she will not be allowed to get on as far as sites. Walter is a top notch customer service person that I will always request for any type of computer problem that I am having. He certainly deserves recognition for his star ability.
Great Results, Personable, Expert… Michael has been an absolute asset to our small business. Michael has helped with our IT solutions over the years and is a trusted adviser and great to work with. Michael has been there to help us when our systems have crashed and got us up and running with little or no down time and has advised us when it was time to upgrade or change products to meet the demands of our business. I would use no one else for our IT needs.
Above and beyond the call of duty… We had an incredibly nasty virus on our computer and called Geeks On Call to remove it. Our certified technician not only removed the virus, but added upgrades to make the computer faster and answered all of our questions thoroughly. We now have what seems to be a new computer! One of the convenient things was that we didn’t even have to be home for her to work on it. Our technicians sometimes worked remotely which was perfect for our busy schedules. We highly recommend Geeks On Call and especially our technician Jamie Belanger who worked endlessly to remove a terribly tenacious virus. We are extremely pleased!
Elizabeth Millhram Monument Landscapes, Inc. http://www.monumentlandscapes.net
It went very well. Carlos is very good at what he does. He make it look easy. He ‘took out’ what he needed (the hard drive) from the old computer, plugged it into the right place inside the new computer. In what seemed like minutes, the data was transferred. Then he made sure that it was all there when we started up the new computer. He checked to make sure the basic operations were functioning on it. Then I was ready to go, taking it from there. He saved me sooooooooooo much time.
As usual, Carlos was awesome and so helpful. He provided guidance for future decisions.
He was very professional and knowledgeable. Carlos from Geeks On Call was able to diagnose my computer problem and make recommendations on the spot.
Gordon Baker Rockville, MD
Excellent service from Carlos. I would recommend your company to anyone. Thanks so much, Gordon
I have never had a bad experience with GEEKS ON CALL. The technicians are ON TIME, polite and very professional. I purchased my last computer through GEEKS ON CALL. Carlos, my technician, did a wonderful job setting up and showing me applications making my experience with my computer that much more enjoyable. I highly recommend GEEKS ON CALL.
Did an outstanding job. Highly recommend.
I was perfectly satisfied with what Carlos did for me and sure, if anyone asked me if I would recommend his services, I would say ‘Yes’.
Fast service with persons who are always able to solve the problem and always go the extra mile in service. I have recommended this company to trusted friends and loved ones.
I do not know what I would do if I did not have Carlos to rely on for my computer needs! I am not computer savvy... (as Carlos can attest to), and there have been times when he has gone out of his way to help me get on track!
First appointment with Geeks On Call was great. Most helpful in decision making about my system. Never once felt Carlos was pushing to sell products not needed. Easy to get an appointment the same day which was most impressive. I’m now able to network with no problems. Thank You. Carlos is a wonderful person. We look forward to future service. Always a pleasure to do business with professionals who love their job.
Carlos provided prompt and professional service and fixed my problem(s). I appreciated the patience he demonstrated when he answered all my questions and provided additional information.
I am very happy with the services that I have received. I can always depend on the service I receive and any questions I have.
I trust my technician to recover my documents, pictures and music and to fix a failing computer as well as upgrade me to an appropriate computer that fits my needs. They take all the headaches and guesswork out of the transition. I have used them for over ten years and will continue to seek them out when I need help. They are friendly, efficient, capable and competent.
Geeks On Call knows a lot about computers and has helped me keep my system upgraded and running. Thank you very much.
Carlos is a trusted and knowledgeable professional who has provided stellar service in the past! I would recommend Computer Troubleshooters without reservation based upon my experience with him.
Friendly and professional technical support.
Prompt, efficient, reliable, honest service. Call them with complete confidence.
Excellent service. Patient teaching. Quick response. Good service by determined troubleshooter. Good service; never quit until we resolved problem.
There is no problem! Every time I have had a problem, I have received immediate attention and a few minutes later, no problem. I recommend Computer Troubleshooters to anyone having a computer issue.
Carlos Soto is a very patient, professional and excellent technician. I am highly impressed with the assistance I always receive. Carlos is very thorough and does an exemplary job.
We appreciated the fast turnaround for appointments and the courtesy and knowledge of the techs. I’ve used the service twice before and recommend you to my mother, who was also very satisfied with the service she received. I always recommend this service to those in need of computer repair.
Polite and really knows his stuff without a doubt I just wanted to take time out and let you know how pleased I am with your service! I have used your service over the past several years 4 times and the most recent one was yesterday. What a professional service you offer, from the lady who schedules the appointment, to the service tech that was sent out. The tech was such a very nice young man with manners, polite and really knows his stuff without a doubt. That was one of the reasons I asked him again to solve my problem and he did! He got right on the problem, didn’t waste any time and asked me if I had any other issues that I was concerned with while he was there. It certainly doesn’t get any better than that!! As far as your rates that you charge, I find them very reasonable for the excellent service that I received. Thank you again, for only being a phone call away when I encounter a problem…
Excellent and Professional Services… This letter is to express my sincere appreciation for the truly excellent and professional services provided by your outstanding COMPUTER EXPERT on February 25, Bryan Byrne. With great skills and exemplary customer relation skills, the computer installation went smoothly and efficiently. His is the type of dedicated customer service oriented person that makes a fantastic impression for you and all of GEEKS ON CALL. He was extremely cordial and helpful quickly and expertly to all of my questions. His impeccable appearance, professional demeanor, and diligence make a great impression for your company.